Privacy policy


Effective Date: 01/06/2025 
Business Name: Royal Raccoon 
ABN: 35767467002 
Location: Australia 

This Privacy Policy outlines how Royal Raccoon ("we", "us", or "our") collects, uses, stores, and discloses your personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

1. What Information We Collect: We may collect the following information: 

  • Name, email address, phone number
  • Shipping/billing address
  • Payment information (via secure third-party payment processors)
  • IP address, browser type, device type
  • Any information you provide through customer support or feedback 

2. How We Collect Information: Information is collected when:

  • You place an order
  • You subscribe to our newsletter
  • You use our website
  • You contact our support team 

3. Use of Information: We use your information to:

  • Process and fulfill orders
  • Improve our website and services
  • Communicate with you about your order or promotions
  • Comply with legal obligations 

4. Disclosure of Information: We may share information with: 

  • Payment gateways and shipping providers
  • Our third-party suppliers
  • Government authorities if required by law 

We do not sell or rent your personal information. 

5. Data Security 

We take reasonable steps to protect your data from misuse, interference, loss, and unauthorized access. 

6. Cookies 

Our website uses cookies for functionality and analytics. You may disable cookies via your browser settings, though this may affect your user experience. 

7. Access and Correction 

You may request access to or correction of your personal information by contacting us at [info@royalraccoon.com]. 

8. Overseas Disclosure 

As part of our operations, some data may be processed or stored by third parties located outside Australia. We ensure these parties are bound by privacy obligations equivalent to those under the Privacy Act. 

9. Complaints 

If you believe we’ve breached your privacy rights, contact us at [your email]. If unresolved, you can contact the Office of the Australian Information Commissioner (OAIC).